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.inbox-v5__conversation[data-selected=true]{background:var(--wb-blue-soft);box-shadow:inset 4px 0 var(--wb-blue)}& .inbox-v5__conversation:hover:not([data-selected=true]){background:var(--wb-field)}& .inbox-v6__avatar{display:grid;place-items:center;width:50px;height:50px;margin-top:1px;color:var(--wb-ink);background:var(--wb-avatar);border-radius:50%;font-size:16px;font-weight:650}& .inbox-v5__conversation:nth-child(4n+2) .inbox-v6__avatar{background:var(--wb-violet)}& .inbox-v5__conversation:nth-child(4n+3) .inbox-v6__avatar{background:var(--wb-sage)}& .inbox-v5__conversation:nth-child(4n+4) .inbox-v6__avatar{background:var(--wb-pink)}& .inbox-v5__channels,& .inbox-v5__conversation-labels[data-compact]{display:none}& .inbox-v5__conversation-copy{display:grid;min-width:0;grid-gap:10px;gap:10px;padding:0}& .inbox-v5__conversation-copy strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--wb-ink);font-size:16px;line-height:1.3;font-weight:600}& .inbox-v5__conversation[data-unread] .inbox-v5__conversation-copy strong{font-weight:750}& .inbox-v5__conversation-copy small{display:block;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;color:var(--wb-text);font-size:14px;line-height:1.4}& .inbox-v5__conversation[data-unread] .inbox-v5__conversation-copy small{color:var(--wb-ink)}& .inbox-v6__preview-channel{display:inline-flex;width:16px;height:16px;vertical-align:-3px;margin-right:6px}& .inbox-v6__preview-channel>*{width:16px;height:16px}& .inbox-v5__conversation-meta{display:flex;flex-direction:column;align-items:flex-end;gap:9px;padding:0}& .inbox-v5__conversation-meta time{font:12px var(--font-body);white-space:nowrap;color:var(--wb-text)}& .inbox-v5__conversation-meta b{display:grid;place-items:center;min-width:23px;height:23px;padding:0 5px;border-radius:50%;color:var(--wb-paper);background:var(--wb-blue);font:600 12px var(--font-body)}& .inbox-v5__queue-state{width:-moz-fit-content;width:fit-content;padding:2px 7px;border-radius:6px;color:var(--wb-amber-ink);background:var(--wb-amber);font-size:10px}& .inbox-v5__list>footer{display:flex;align-items:center;padding:0 20px;border:0;background:var(--wb-paper);color:var(--wb-muted);font-size:12px}& .inbox-v5__list>footer svg{display:none}& .inbox-v5__empty{display:grid;justify-items:center;grid-gap:12px;gap:12px;padding:40px 24px;text-align:center}& .inbox-v5__empty button{padding:9px 14px;border:0;background:var(--wb-blue-soft);color:var(--wb-blue);border-radius:8px}& .inbox-v5__thread{display:flex;flex-direction:column;min-width:0;min-height:0;height:100%;width:100%;overflow:hidden;border:0;border-radius:0;background:var(--wb-paper);box-shadow:none}& .inbox-v5__thread-header{display:flex;flex:0 0 auto;align-items:center;gap:12px;min-height:68px;padding:10px 16px;border-bottom:1px solid var(--wb-rule);background:var(--wb-paper)}& .inbox-v7-header-avatar{display:grid;place-items:center;width:42px;height:42px;flex-shrink:0;color:var(--wb-blue);background:var(--wb-avatar);border-radius:50%;font-size:16px;font-weight:650}& .inbox-v7-header-identity{flex:1 1;min-width:0}& .inbox-v7-header-identity h2{margin:0 0 4px;color:var(--wb-ink);font-size:16px;font-weight:700;line-height:1.25;letter-spacing:-.4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}& .inbox-v7-header-identity p{display:flex;align-items:center;gap:6px;margin:0;font-size:13px;line-height:1.3;color:var(--wb-text)}& .inbox-v7-header-identity p>*{width:18px;height:18px}& .inbox-v5__order-chip{display:none}& .inbox-v5__thread-actions{display:flex;align-items:center;gap:8px}& .inbox-v6__ai-status{display:flex;align-items:center;gap:5px;margin-right:8px;color:var(--wb-ink);font-size:12px;white-space:nowrap}& .inbox-v6__ai-status i{width:9px;height:9px;border-radius:50%;background:var(--wb-amber-ink)}& .inbox-v6__ai-status[data-active=true] i{background:var(--wb-green)}& .inbox-v5__thread-actions button{display:flex;align-items:center;justify-content:center;gap:6px;padding:0 10px;min-height:38px;border:1px solid var(--wb-rule);border-radius:7px;background:var(--wb-paper);color:var(--wb-blue);font-size:12px;font-weight:600;white-space:nowrap}& .inbox-v5__thread-actions button:hover{background:var(--wb-blue-soft)}& .inbox-v5__thread-actions button.inbox-v6__close{background:var(--wb-blue);color:var(--wb-paper);border-color:var(--wb-blue)}& .inbox-v5__mobile-back,& .inbox-v5__mobile-details,& .inbox-v5__more{display:grid;place-items:center;width:30px;height:34px;padding:0;flex:0 0 auto;border:0;border-radius:6px;background:transparent;color:var(--wb-text)}& .inbox-v5__mobile-back,& .inbox-v5__mobile-details{display:none}& .inbox-v6__summary{margin:10px 16px;padding:12px 14px;flex:0 0 auto;background:var(--wb-blue-soft);border-radius:8px;color:var(--wb-ink)}& .inbox-v6__summary summary{display:flex;align-items:center;gap:12px;list-style:none}& .inbox-v6__summary summary>svg{color:var(--wb-blue);flex-shrink:0}& .inbox-v6__summary summary>span{flex:1 1;min-width:0;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;font-size:12px}& .inbox-v6__summary summary small{color:var(--wb-blue);font-size:12px;white-space:nowrap}& .inbox-v6__summary p{font-size:13px;line-height:1.6}& .inbox-v6__summary button{border:0;background:transparent;color:var(--wb-blue);font-size:12px;padding:5px 0}& .inbox-v5__messages{display:flex;flex:1 1 auto;flex-direction:column;gap:0;align-items:stretch;width:100%;min-width:0;min-height:0;overflow-y:auto;padding:20px 26px 24px;background:var(--wb-canvas);overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--wb-rule) transparent}& .inbox-v5__messages>*{flex-shrink:0}& .thread-date{width:100%;margin:2px 0 26px;color:var(--wb-muted);text-align:center}& .thread-date:after,& .thread-date:before{display:none}& .thread-date span{color:var(--wb-muted);font:12px var(--font-body);text-transform:none}& .inbox-v7-message,& .thread-date span{padding:0;border:0;background:transparent}& .inbox-v7-message{display:flex;align-items:flex-start;gap:12px;width:100%;margin:0 0 12px}& .inbox-v7-message[data-sender=ai],& .inbox-v7-message[data-sender=human]{justify-content:flex-end}& .inbox-v7-message-avatar{display:grid;place-items:center;flex-shrink:0;width:38px;height:38px;margin-top:2px;color:var(--wb-blue);background:var(--wb-avatar);border-radius:50%;font:650 13px var(--font-body)}& .inbox-v7-message-content{display:flex;flex-direction:column;align-items:flex-start;max-width:calc(100% - 80px);min-width:0}& .inbox-v7-message[data-sender=ai] .inbox-v7-message-content,& .inbox-v7-message[data-sender=human] .inbox-v7-message-content{align-items:flex-end;max-width:72%}& .inbox-v7-message-author{margin:0 6px 6px;color:var(--wb-muted);font-size:12px;line-height:1.4}& .inbox-v7-message-bubble{max-width:100%;padding:12px 15px;background:var(--wb-paper);border:1px solid var(--wb-rule);border-radius:14px;color:var(--wb-ink);overflow-wrap:anywhere}& .inbox-v7-message-bubble p{margin:0;padding:0;font:400 15px/1.5 var(--font-body);color:var(--wb-ink)}& .inbox-v7-message-bubble p+p{margin-top:9px}& .inbox-v7-message[data-sender=ai] .inbox-v7-message-bubble,& .inbox-v7-message[data-sender=human] .inbox-v7-message-bubble{background:var(--wb-bubble);border-color:var(--wb-bubble)}& .inbox-v7-message-time{display:flex;align-items:center;gap:6px;margin:5px 3px 0;font:12px var(--font-body);color:var(--wb-muted)}& .inbox-v7-message-time time{font:inherit;color:inherit}& .inbox-v7-message-time>span{display:flex;color:var(--wb-blue)}& .inbox-v7-message-time svg+svg{margin-left:-8px}& .inbox-v7-message-channel{display:block;color:var(--wb-muted);font-size:10px;margin-bottom:4px}& .inbox-v6__unread-divider{display:flex;align-items:center;gap:16px;margin:4px 0 22px;color:var(--wb-blue);font-size:12px;font-weight:600}& .inbox-v6__unread-divider:after,& .inbox-v6__unread-divider:before{content:"";flex:1 1;height:1px;background:var(--wb-avatar)}& .inbox-v5__composer{flex:0 0 auto;padding:0 16px 16px;margin:0;width:100%;border:0;border-radius:0;box-shadow:none;border-top:1px solid var(--wb-rule);background:var(--wb-paper)}& .inbox-v5__composer-tabs{display:flex;align-items:center;gap:22px;min-height:48px;margin:0;padding:0 6px;border:0}& .inbox-v5__composer-tabs button{display:block;min-height:48px;padding:0 5px;border:0;border-bottom:2px solid transparent;border-radius:0;background:transparent;color:var(--wb-muted);font-size:13px;font-weight:600;white-space:nowrap}& .inbox-v5__composer-tabs button.is-active{color:var(--wb-blue);border-bottom-color:var(--wb-blue)}& .inbox-v5__composer-tabs>span{margin-left:auto;color:var(--wb-muted);font-size:11px}& .inbox-v5__composer>label{display:block;margin:10px 0 0;padding:0;border:1px solid var(--wb-rule);border-bottom:0;border-radius:9px 9px 0 0;background:var(--wb-paper)}& .inbox-v5__composer textarea{display:block;width:100%;height:72px;min-height:72px;max-height:150px;margin:0;padding:14px 15px 4px;resize:vertical;border:0;border-radius:9px;color:var(--wb-ink);background:transparent;font:14px/1.5 var(--font-body);box-shadow:none}& .inbox-v5__composer textarea::placeholder{color:var(--wb-muted)}& .inbox-v5__composer>footer{display:flex;align-items:center;justify-content:space-between;min-height:48px;padding:4px 10px 10px;border:1px solid var(--wb-rule);border-top:0;border-radius:0 0 9px 9px;background:var(--wb-paper)}& .conversation-composer-tools{display:flex;align-items:center;gap:9px}& .conversation-composer-tools button{display:grid;place-items:center;width:30px;height:30px;padding:0;border:0;border-radius:7px;color:var(--wb-text);background:transparent}& .conversation-composer-tools button:hover{background:var(--wb-field)}& .conversation-composer-actions{display:flex;gap:8px;align-items:center}& .conversation-claim-button,& .conversation-composer-actions button{display:flex;align-items:center;justify-content:center;gap:7px;min-height:38px;margin:0;padding:7px 10px;border:0;border-radius:7px;color:var(--wb-paper);background:var(--wb-blue);box-shadow:none;font-size:12px;white-space:nowrap}& .conversation-claim-button strong{color:var(--wb-paper);font-size:12px}& .conversation-claim-button__icon{display:flex;width:auto;height:auto;padding:0;border:0;background:transparent}& .conversation-claim-button__arrow{display:none}& .inbox-v6__note-composer{display:grid;grid-gap:8px;gap:8px;padding:8px 0 0}& .inbox-v6__note-composer textarea{border:1px solid var(--wb-rule);min-height:110px;padding:12px}& .inbox-v6__note-composer button{justify-self:end}& .inbox-v5__context{position:relative;inset:auto;display:block;width:100%;height:100%;min-width:0;grid-column:2;grid-row:1;padding:0 18px;overflow-y:auto;overscroll-behavior:contain;background:var(--wb-paper);color:var(--wb-ink);border:0;border-left:1px solid var(--wb-rule);border-radius:0;box-shadow:none;opacity:1;visibility:visible;pointer-events:auto;transform:none;scrollbar-width:thin;scrollbar-color:var(--wb-rule) transparent}& .inbox-v5__context>header{position:-webkit-sticky;position:sticky;top:0;z-index:2;display:flex;align-items:center;justify-content:space-between;min-height:50px;margin:0 -18px;padding:8px 18px;border-bottom:1px solid var(--wb-rule);background:var(--wb-paper)}& .inbox-v5__context>header h2{margin:0;color:var(--wb-ink);font:650 15px var(--font-body);letter-spacing:-.2px}& .inbox-v5__context>header button{display:grid;place-items:center;width:28px;height:28px;border:0;background:transparent;color:var(--wb-text)}& .inbox-v5__context>section{margin:0;padding:14px 0;border:0;border-bottom:1px solid var(--wb-rule);background:transparent}& .inbox-v5__context h3{margin:0 0 12px;padding:0;color:var(--wb-ink);font:650 15px/1.3 var(--font-body);letter-spacing:-.2px}& .inbox-v5__context p{color:var(--wb-text);font:13px/1.5 var(--font-body);margin:6px 0}& .inbox-v5__context .inbox-v7-customer-profile{padding:14px 0 0;border:0}& .inbox-v7-customer-identity{display:flex;align-items:flex-start;gap:12px}& .inbox-v7-customer-avatar{display:grid;place-items:center;flex-shrink:0;width:54px;height:54px;border-radius:50%;color:var(--wb-blue);background:var(--wb-avatar);font-size:20px;font-weight:650}& .inbox-v7-customer-identity>div{flex:1 1;min-width:0;padding:0;margin:0;text-align:left}& .inbox-v7-customer-identity h3{margin:0 0 3px;font-size:16px;font-weight:700}& .inbox-v7-customer-identity p{margin:0 0 5px;color:var(--wb-ink);font-size:13px}& .inbox-v7-customer-status{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--wb-text)}& .inbox-v7-customer-status i{width:10px;height:10px;border-radius:50%;background:var(--wb-red)}& .inbox-v7-customer-status[data-active=true] i{background:var(--wb-green)}& .inbox-v7-customer-role{display:flex;flex-direction:column;align-items:flex-start;gap:6px;margin-top:14px}& .inbox-v7-customer-role>span{display:flex;align-items:center;gap:6px;padding:5px 8px;border-radius:6px;background:var(--wb-field);color:var(--wb-text);font-size:12px}& .inbox-v7-customer-role>small{font-size:11px;color:var(--wb-muted)}& .inbox-v6__contact-actions{display:flex;gap:6px;padding:16px 0 14px;border-bottom:1px solid var(--wb-rule)}& .inbox-v6__contact-actions a{display:flex;align-items:center;justify-content:center;flex:1 1;gap:5px;min-width:0;height:37px;padding:0 5px;border:1px solid var(--wb-rule);border-radius:6px;background:var(--wb-paper);color:var(--wb-ink);font-size:10px;text-decoration:none;white-space:nowrap}& .inbox-v6__contact-actions svg{width:15px;flex-shrink:0;color:var(--wb-blue)}& .inbox-v6__contact-actions a[href*="wa.me"] svg{color:var(--wb-green)}& .inbox-v5__customer-data{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:9px;gap:9px;margin:0}& .inbox-v5__customer-data>div{display:grid;grid-template-columns:62px minmax(0,1fr);grid-gap:6px;gap:6px;padding:0;border:0}& .inbox-v5__customer-data dd,& .inbox-v5__customer-data dt{margin:0;color:var(--wb-text);font:13px/1.5 var(--font-body);overflow-wrap:anywhere}& .inbox-v5__customer-data a{color:var(--wb-blue);text-decoration:none}& .inbox-v6__metrics{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:8px;gap:8px;margin-bottom:10px}& .inbox-v6__metrics>div{display:grid;grid-template-columns:25px minmax(0,1fr);grid-gap:2px 7px;gap:2px 7px;align-content:center;min-height:61px;padding:10px;border:1px solid var(--wb-rule);border-radius:7px}& .inbox-v6__metrics svg{grid-row:span 2;align-self:center;color:var(--wb-text)}& .inbox-v6__metrics strong{color:var(--wb-ink);font-size:18px;line-height:1.2}& .inbox-v6__metrics small{color:var(--wb-muted);font-size:10px;line-height:1.3}& .inbox-v6__record{display:flex;align-items:center;gap:9px;margin-top:8px;padding:11px 10px;min-height:58px;color:var(--wb-ink);border:1px solid var(--wb-rule);border-radius:8px;background:var(--wb-paper);text-decoration:none}& .inbox-v6__record>svg{flex-shrink:0;color:var(--wb-text)}& .inbox-v6__record>span{display:grid;flex:1 1;min-width:0;grid-gap:4px;gap:4px}& .inbox-v6__record strong{color:var(--wb-ink);font-size:13px;line-height:1.3;font-weight:600}& .inbox-v6__record small{color:var(--wb-text);font-size:12px;line-height:1.35}& .inbox-v6__record b{color:var(--wb-muted);font-size:10px;white-space:nowrap}& .inbox-v6__record [data-waiting]{width:-moz-fit-content;width:fit-content;padding:2px 6px;color:var(--wb-amber-ink);background:var(--wb-amber);border-radius:5px}& .inbox-v6__appointment>svg:first-child{color:var(--wb-blue)}& .inbox-v6__order-history summary{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:10px;color:var(--wb-muted);font-size:12px}& .inbox-v6__profile-link,& .inbox-v6__text-button{display:inline-flex;align-items:center;gap:7px;padding:6px 0;border:0;background:transparent;color:var(--wb-blue);font-size:12px;text-decoration:none}& .inbox-v5__internal-notes>p{display:none}& .inbox-v5__note-list{display:grid;grid-gap:9px;gap:9px;max-height:150px;overflow-y:auto;margin:4px 0 0}& .inbox-v5__note-list article{display:block;margin:0;padding:0;border:0;background:transparent}& .inbox-v5__note-list article small{color:var(--wb-muted);font-size:10px}& .inbox-v5__note-list article p{margin:3px 0;font-size:12px}& .inbox-v6__context-section{padding:15px 0;border-bottom:1px solid var(--wb-rule)}& .inbox-v6__context-section>summary{display:flex;align-items:center;gap:10px;color:var(--wb-ink);font-size:12px;font-weight:600;list-style:none}& 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