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select,.tickets-control-desk_filters__XvweP select,.tickets-control-desk_rowControl__kZavU select{width:100%;min-width:0;min-height:var(--control-height);padding-inline:var(--space-xs);color:var(--color-ink);background:var(--color-paper);border:1px solid var(--color-rule-2);border-radius:var(--radius-input);font:500 .8125rem/1.3 var(--font-body)}.tickets-control-desk_searchFilter__HzEex{min-width:0}.tickets-control-desk_wideControl__2YgVO{grid-column:1/-1}.tickets-control-desk_detailError__0FWnz,.tickets-control-desk_errorBanner__4ZpGw{display:flex;gap:var(--space-xs);align-items:center;justify-content:space-between;margin:var(--space-sm) var(--space-xl) 0;padding:var(--space-xs) var(--space-sm);color:var(--color-error);background:var(--color-error-soft);border:1px solid var(--color-rule);border-radius:var(--radius-input);font-size:.75rem;line-height:1.45}.tickets-control-desk_emptyState__ZgN34{display:grid;min-height:14rem;place-items:center;align-content:center;grid-gap:var(--space-2xs);gap:var(--space-2xs);margin:0;padding:var(--space-xl);color:var(--color-muted);text-align:center}.tickets-control-desk_emptyState__ZgN34 strong{color:var(--color-ink)}.tickets-control-desk_emptyState__ZgN34 span{max-width:46ch;font-size:.75rem;line-height:1.5}.tickets-control-desk_ticketList__hne8Y{min-width:0}.tickets-control-desk_listHead__ONQMq,.tickets-control-desk_ticketRow__ca1Xh{display:grid;grid-template-columns:minmax(18rem,1fr) minmax(8rem,.28fr) minmax(8rem,.28fr) minmax(8rem,.25fr) auto;grid-gap:var(--space-sm);gap:var(--space-sm);align-items:center;min-width:0}.tickets-control-desk_listHead__ONQMq{min-height:2.5rem;padding-inline:var(--space-xl);color:var(--color-muted);background:var(--color-paper-2);border-bottom:1px solid var(--color-rule);font:650 .625rem/1 var(--font-outlier);letter-spacing:.05em;text-transform:uppercase}.tickets-control-desk_ticketRow__ca1Xh{min-height:4.75rem;padding:var(--space-xs) var(--space-xl);background:var(--color-paper);border-bottom:1px solid var(--color-rule)}.tickets-control-desk_ticketRow__ca1Xh:last-child{border-bottom:0}.tickets-control-desk_ticketRow__ca1Xh[data-priority=urgent]{box-shadow:inset 2px 0 var(--color-error)}.tickets-control-desk_ticketRow__ca1Xh[data-priority=high]{box-shadow:inset 2px 0 var(--color-warning)}.tickets-control-desk_ticketIdentity__UDYpT{min-width:0}.tickets-control-desk_identityButton__NV7c6{display:grid;grid-template-columns:auto minmax(0,1fr) auto;grid-gap:var(--space-xs);gap:var(--space-xs);align-items:center;width:100%;min-width:0;min-height:var(--control-height);padding:0;color:var(--color-ink);text-align:left;background:transparent;border:0;transition:transform var(--dur-micro) var(--ease-out),opacity var(--dur-micro) var(--ease-out)}.tickets-control-desk_identityButton__NV7c6:hover{color:var(--color-accent)}.tickets-control-desk_identityButton__NV7c6:active{transform:translateY(1px)}.tickets-control-desk_ticketNumber__gZ2rZ{color:var(--color-accent);font:650 .6875rem/1 var(--font-outlier)}.tickets-control-desk_identityButton__NV7c6>div{min-width:0}.tickets-control-desk_identityButton__NV7c6 small,.tickets-control-desk_identityButton__NV7c6 strong{display:block}.tickets-control-desk_identityButton__NV7c6 strong{overflow:hidden;font-size:.8125rem;text-overflow:ellipsis;white-space:nowrap}.tickets-control-desk_identityButton__NV7c6 small{margin-top:var(--space-3xs);overflow:hidden;color:var(--color-muted);font-size:.6875rem;text-overflow:ellipsis;white-space:nowrap}.tickets-control-desk_ticketTypeBadge__1ZPk6{display:inline-flex;width:-moz-fit-content;width:fit-content;align-items:center;gap:var(--space-3xs);margin-top:var(--space-3xs);color:var(--color-ink-2);font-size:.625rem}.tickets-control-desk_ticketTypeBadge__1ZPk6 i{width:.5rem;height:.5rem;background:var(--ticket-type-color,var(--color-rule-2));border-radius:var(--radius-pill)}.tickets-control-desk_rowControl__kZavU>span{display:none}.tickets-control-desk_rowControl__kZavU select[data-status=closed],.tickets-control-desk_rowControl__kZavU select[data-status=resolved]{color:var(--color-success);background:var(--color-success-soft)}.tickets-control-desk_rowControl__kZavU select[data-priority=high],.tickets-control-desk_rowControl__kZavU select[data-priority=urgent]{color:var(--color-warning);background:var(--color-warning-soft)}.tickets-control-desk_updatedAt___IMMD{color:var(--color-muted);font:.6875rem/1.35 var(--font-outlier);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.tickets-control-desk_conversationButton__KLc2U{padding-inline:var(--space-xs)}.tickets-control-desk_rowActions__gJaac{display:flex;min-width:0;gap:var(--space-2xs);align-items:center}.tickets-control-desk_rowActions__gJaac .tickets-control-desk_conversationButton__KLc2U{min-width:0;flex:1 1}.tickets-control-desk_deleteButton__u7nvf,.tickets-control-desk_detailDeleteButton__PN_6u{display:inline-grid;min-width:var(--control-height);min-height:var(--control-height);place-items:center;color:var(--danger-ink,#8d302a);background:var(--color-paper);border:1px solid color-mix(in oklch,var(--danger,#b53b33) 28%,var(--color-rule));border-radius:var(--radius-control);font:inherit;font-size:.8125rem;font-weight:700;cursor:pointer}.tickets-control-desk_detailDeleteButton__PN_6u{display:inline-flex;gap:var(--space-2xs);padding-inline:var(--space-sm)}.tickets-control-desk_utilityRow__rEFrL .tickets-control-desk_reloadButton__TNg7L{margin-left:auto}@media (hover:hover) and (pointer:fine){.tickets-control-desk_deleteButton__u7nvf:hover:not(:disabled),.tickets-control-desk_detailDeleteButton__PN_6u:hover:not(:disabled){color:#fff;background:var(--danger,#b53b33);border-color:var(--danger,#b53b33)}}.tickets-control-desk_deleteDialogLayer__EhoIJ{position:fixed;inset:0;z-index:calc(var(--z-modal, 70) + 1);display:grid;padding:var(--space-lg);place-items:center}.tickets-control-desk_deleteDialogBackdrop__qi_Fe{position:absolute;inset:0;width:100%;height:100%;padding:0;background:rgb(12 20 16/48%);border:0;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.tickets-control-desk_deleteDialog__e_xQz{position:relative;display:grid;width:min(100%,30rem);grid-gap:var(--space-sm);gap:var(--space-sm);padding:var(--space-lg);color:var(--color-ink);background:var(--color-paper);border:1px solid var(--color-rule-2);border-radius:var(--radius-input);box-shadow:0 1.5rem 4rem rgb(12 20 16/22%)}.tickets-control-desk_deleteDialogIcon__jVn_2{display:grid;width:2.75rem;height:2.75rem;place-items:center;color:var(--danger-ink,#8d302a);background:var(--danger-soft,#fff1ef);border-radius:50%}.tickets-control-desk_deleteDialog__e_xQz h2{margin:var(--space-3xs) 0 0;font-size:1.375rem}.tickets-control-desk_deleteDialog__e_xQz>p{margin:0;color:var(--color-ink-2);font-size:.875rem;line-height:1.55}.tickets-control-desk_deleteDialog__e_xQz footer{display:flex;gap:var(--space-2xs);justify-content:flex-end;padding-top:var(--space-xs);border-top:1px solid var(--color-rule)}.tickets-control-desk_deleteDialog__e_xQz footer button{min-height:var(--control-height);padding-inline:var(--space-sm);color:var(--color-ink);background:var(--color-paper);border:1px solid var(--color-rule-2);border-radius:var(--radius-control);font:inherit;font-size:.8125rem;font-weight:700;cursor:pointer}.tickets-control-desk_deleteDialog__e_xQz footer .tickets-control-desk_confirmDeleteButton__4hnYq{color:#fff;background:var(--danger,#b53b33);border-color:var(--danger,#b53b33)}.tickets-control-desk_detailHeader__Hlof1{min-width:0;padding-bottom:var(--space-lg);border-bottom:1px solid var(--color-rule)}.tickets-control-desk_utilityRow__rEFrL{display:flex;gap:var(--space-xs);align-items:center;justify-content:space-between;margin-bottom:var(--space-lg)}.tickets-control-desk_backButton__nY8hc svg{transform:rotate(180deg)}.tickets-control-desk_heroRow__9uROw{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:var(--space-xl);gap:var(--space-xl);align-items:flex-end;min-width:0}.tickets-control-desk_detailIdentity__B51cj{min-width:0}.tickets-control-desk_detailTitleLine__9taTu{display:flex;min-width:0;flex-wrap:wrap;gap:var(--space-xs);align-items:center}.tickets-control-desk_detailIdentity__B51cj h1{max-width:28ch}.tickets-control-desk_detailIdentity__B51cj>p:last-child{display:flex;flex-wrap:wrap;gap:var(--space-2xs);margin:var(--space-xs) 0 0;color:var(--color-muted);font-size:.75rem;line-height:1.5}.tickets-control-desk_statusBadge__UpLwF{display:inline-flex;min-height:2rem;align-items:center;padding-inline:var(--space-xs);color:var(--color-accent);background:var(--color-paper-2);border:1px solid var(--color-rule);border-radius:var(--radius-pill);font-size:.6875rem;font-weight:700;white-space:nowrap}.tickets-control-desk_statusBadge__UpLwF[data-status=closed],.tickets-control-desk_statusBadge__UpLwF[data-status=resolved]{color:var(--color-success);background:var(--color-success-soft)}.tickets-control-desk_prioritySignal__Z_h_M{min-width:10rem;padding:var(--space-sm);background:var(--color-paper);border-left:2px solid var(--color-rule-2)}.tickets-control-desk_prioritySignal__Z_h_M[data-priority=urgent]{color:var(--color-error);background:var(--color-error-soft);border-left-color:var(--color-error)}.tickets-control-desk_prioritySignal__Z_h_M[data-priority=high]{color:var(--color-warning);background:var(--color-warning-soft);border-left-color:var(--color-warning)}.tickets-control-desk_prioritySignal__Z_h_M small,.tickets-control-desk_prioritySignal__Z_h_M span,.tickets-control-desk_prioritySignal__Z_h_M strong{display:block}.tickets-control-desk_prioritySignal__Z_h_M 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.workspace-switcher_workspace__e_JcB:focus-visible{outline:.125rem solid var(--color-focus);outline-offset:.0625rem}.app-shell-v4[data-ui=kinetic] .workspace-switcher_root__Gj_V9 .workspace-switcher_workspace__e_JcB:active:not(:disabled){transform:translateY(.0625rem)}.app-shell-v4[data-ui=kinetic] .workspace-switcher_root__Gj_V9 .workspace-switcher_workspace__e_JcB[data-current]{color:var(--color-accent);background:color-mix(in oklch,var(--color-accent) 10%,var(--color-paper));border-color:transparent;box-shadow:inset .125rem 0 var(--color-accent)}.workspace-switcher_workspace__e_JcB:disabled:not([data-current]){cursor:not-allowed;opacity:.55}.workspace-switcher_workspace__e_JcB[data-current]:disabled{cursor:default;opacity:1}.workspace-switcher_workspaceAvatar__CUs6M{width:2.25rem;height:2.25rem;color:var(--color-accent);background:color-mix(in oklch,var(--color-accent) 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.workspace-switcher_trigger__NxHCy:focus-visible{outline-color:var(--desk-nav-mark)!important}.app-shell-v4[data-ui=kinetic] .workspace-switcher_root__Gj_V9[data-variant=sidebar] .workspace-switcher_triggerCopy__Fu1H5{background:transparent!important;padding:0;border:0;box-shadow:none;color:var(--desk-nav-ink)}[data-left-collapsed=true] .workspace-switcher_root__Gj_V9[data-variant=sidebar] .workspace-switcher_userAvatar__pbSoU{display:grid!important}@media (min-width:56.3125rem){.app-shell-v4[data-ui=kinetic]:has(>.sidebar_root__c3igP.sidebar){--sidebar-width:15.5rem}}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP.sidebar{width:var(--sidebar-width);padding:var(--space-sm) var(--space-xs) var(--space-xs);color:var(--color-ink);background:var(--color-paper);border-right:.0625rem solid var(--color-rule);box-shadow:none}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .brand{min-height:3.5rem;padding-inline:var(--space-xs);border-bottom:.0625rem solid var(--color-rule)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .brand__mark{display:none}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .brand__word{color:var(--color-accent);font-family:var(--font-display);font-size:1.75rem;font-weight:800;letter-spacing:-.06em;line-height:1}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .primary-nav--grouped{gap:var(--space-md);margin-top:var(--space-xs);padding:var(--space-3xs) var(--space-3xs) var(--space-lg) 0;scroll-padding-block:var(--space-xs);scrollbar-color:var(--color-rule-2) transparent}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .primary-nav--grouped::-webkit-scrollbar{width:.3125rem}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .primary-nav--grouped::-webkit-scrollbar-thumb{background:var(--color-rule-2);border-radius:var(--radius-pill)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .sidebar-nav-group{gap:var(--space-3xs)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .sidebar-nav-group__label{display:flex;min-height:1.375rem;align-items:center;margin:0;padding-inline:var(--space-xs);color:var(--color-muted);font-family:var(--font-body);font-size:.6875rem;font-weight:700;letter-spacing:.08em;line-height:1.35;text-transform:uppercase}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .sidebar-nav-group__items{gap:var(--space-3xs)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP.sidebar .sidebar-nav-group__items .nav-item{position:relative;min-height:var(--control-height);grid-template-columns:1.25rem minmax(0,1fr) auto;gap:var(--space-2xs);padding:var(--space-2xs) var(--space-xs);color:var(--color-ink-2);background:transparent;border:.0625rem solid transparent;border-radius:var(--radius-control);box-shadow:none;font-size:.8125rem;font-weight:600;white-space:nowrap;transition:background-color var(--dur-micro) var(--ease-out)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .sidebar-nav-group__items .nav-item 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.nav-item:active:not(:disabled){transform:translateY(.0625rem)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP.sidebar .sidebar-nav-group__items .nav-item--active{color:var(--color-accent);background:color-mix(in oklch,var(--color-accent) 10%,var(--color-paper));border-color:transparent;box-shadow:inset .125rem 0 var(--color-accent)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .sidebar-nav-group__items .nav-item--active svg{color:var(--color-accent)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .nav-item b{color:var(--color-accent-ink);background:var(--color-accent)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .sidebar__bottom{gap:var(--space-3xs);padding-top:var(--space-2xs);background:var(--color-paper);border-top-color:var(--color-rule)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .system-note{min-height:var(--control-height);padding:var(--space-2xs) var(--space-xs);color:var(--color-ink);background:transparent;border:0}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .system-note__orb{width:.5rem;height:.5rem;background:var(--color-signal);border:.0625rem solid var(--color-signal-ink);box-shadow:none}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .system-note[data-health=checking] .system-note__orb{background:var(--warning);border-color:var(--warning)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .system-note[data-health=unavailable] .system-note__orb{background:var(--coral);border-color:var(--coral)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .system-note strong{color:var(--color-ink);font-size:.6875rem;font-weight:650;line-height:1.35}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .system-note span{margin-top:.125rem;color:var(--color-muted);font-size:.6875rem;line-height:1.35}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .sidebar__bottom>.nav-item{min-height:var(--control-height);font-size:.75rem}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP 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.mobile-navigation-sheet>header{background:var(--color-paper-2);border-color:var(--color-rule)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .mobile-navigation-sheet__groups{gap:var(--space-md) var(--space-xs)}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .mobile-navigation-sheet__footer strong{font-size:.75rem}.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .mobile-navigation-sheet__footer small{font-size:.6875rem}}@media (max-width:30rem){.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .mobile-navigation-sheet__groups{grid-template-columns:minmax(0,1fr)}}@keyframes sidebar_sidebarBackdropIn__2A3py{0%{opacity:0}to{opacity:1}}@keyframes sidebar_sidebarSheetIn__ggdlI{0%{opacity:0;transform:translateY(.5rem)}to{opacity:1;transform:translateY(0)}}@media (prefers-reduced-motion:reduce){.app-shell-v4[data-ui=kinetic] .sidebar_root__c3igP .mobile-navigation-sheet,.app-shell-v4[data-ui=kinetic] 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